Terms and Conditions

Last Updated: 25th July 2024

Welcome to DhruvikCart! These Terms and Conditions ("Terms") govern your use of the DhruvikCart mobile application and website (collectively, the "Service") operated by Us.

1. Acceptance of Terms By accessing or using our Service, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Service.

2. Changes to Terms We may modify these Terms at any time. We will notify you of any changes by updating the "Last Updated" date at the top of these Terms. Your continued use of the Service after any such changes constitutes your acceptance of the new Terms.

3. Account Registration To use certain features of the Service, you must register for an account. You agree to provide accurate, complete, and current information during the registration process. You are responsible for maintaining the confidentiality of your account and password.

4. Eligibility You must be at least 15 years old to use our Service. By using the Service, you represent and warrant that you meet this age requirement.

5. Orders and Payments

• Placing Orders: When you place an order through the Service, you agree to pay the prices listed for the items in your cart, including any applicable taxes and delivery fees.
• Payment Methods: We accept various payment methods, including credit/debit cards and digital wallets. By providing your payment information, you authorize us to charge the specified amount.
• Order Confirmation: We will send you an order confirmation via email or app notification. This confirmation does not guarantee acceptance of your order, which is subject to product availability and other factors.

6. Delivery

• Delivery Time: We aim to deliver your order within the estimated delivery time provided. However, delivery times are estimates and not guarantees.
• Delivery Address: You are responsible for providing a valid and accurate delivery address. We are not responsible for delays or failures in delivery resulting from incorrect or incomplete addresses.
• Acceptance of Delivery: You or an authorized representative must be present to accept the delivery. If no one is available, we may leave the items at your doorstep or follow other delivery instructions provided by you.

7. Returns and Refunds

• Returns: We accept returns of certain items in accordance with our Return Policy, which is available on our website/app.
• Refunds: Refunds will be processed to the original payment method within a reasonable timeframe after we receive the returned items.

8. User Conduct You agree not to use the Service for any unlawful purpose or in any way that could damage, disable, overburden, or impair the Service. You also agree not to interfere with the security of the Service or any user accounts.

9. Intellectual Property All content and materials available on the Service, including but not limited to text, graphics, logos, and software, are the property of DhruvikCart or its licensors and are protected by intellectual property laws.

10. Limitation of Liability To the fullest extent permitted by law, DhruvikCart shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Service.

11. Indemnification You agree to indemnify and hold harmless DhruvikCart and its affiliates, officers, agents, and employees from any claims, liabilities, damages, and expenses arising out of your use of the Service or violation of these Terms.

12. Governing Law These Terms are governed by and construed in accordance with the laws of Karnataka/India. Any disputes arising under or in connection with these Terms shall be resolved exclusively by the courts of Karnataka/India.

13. Contact Information If you have any questions about these Terms, please contact us at:

DhruvikCart
Somasandra Palaya
support@dhruvikcart.shop
+918310136455