Privacy Policy

Last Updated: 25th July 2024

Welcome to DhruvikCart! We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your personal information when you use our mobile application and website (collectively, the "Service").

1. Information We Collect

We collect various types of information in connection with the services we provide, including:

• Personal Information: Information you provide directly to us, such as your name, email address, phone number, delivery address, payment information, and account login details.
• Usage Data: Information about your interactions with our Service, such as the pages you visit, the features you use, your order history, and the date and time of your visits.
• Device Information: Information about the device you use to access our Service, including the device's IP address, operating system, browser type, and unique device identifiers.
• Location Data: Information about your location, if you have enabled location services on your device.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and Improving Our Service: To process your orders, manage your account, and improve our Service.
• Communications: To send you order confirmations, updates, and promotional materials.
• Customer Support: To respond to your inquiries and provide customer support.
• Personalization: To personalize your experience and provide content and recommendations tailored to your interests.
• Analytics: To analyze usage patterns and improve our Service.
• Legal Compliance: To comply with legal obligations and protect our rights.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, delivery services, and customer support.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.
• Legal Requirements: To comply with legal obligations, respond to legal requests, and protect our rights.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include technical, administrative, and physical safeguards.

5. Your Rights

You have certain rights regarding your personal information, including:

• Access: The right to access the personal information we hold about you.
• Correction: The right to request that we correct any inaccurate or incomplete information.
• Deletion: The right to request that we delete your personal information.
• Objection: The right to object to the processing of your personal information.
• Restriction: The right to request that we restrict the processing of your personal information.
• Portability: The right to request that we transfer your personal information to another organization.

To exercise these rights, please contact us using the information provided below.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your interactions with our Service. You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies.

8. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last Updated" date at the top of this policy. Your continued use of the Service after any such changes constitutes your acceptance of the new Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

DhruvikCart
SomasandraPalaya
Support@dhruvikcart.shop
+918310136455